Doctor Dump
By Idol Software
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PRIVACY POLICY

Idol Software Privacy Policy For Doctor Dump

Effective Date June 16, 2012

OVERVIEW

Idol Software Ltd. takes your privacy seriously. We recognize that privacy is an important issue, so we design and operate our services with the protection of your privacy in mind. This statement discloses the privacy practices for the drdump.com and other sites served from this domain (collectively "the Site").

The term "personal information" as used in this Privacy Policy refers to personally identifiable information that specifically identifies an individual (such as an individual's first and last name, address, telephone number, e-mail address, credit card or other account number), and information about that individual or such individual's activities or preferences when such information is directly linked to personally identifying information. Personal information does not include "aggregate" information, which is data we collect about the use of the Sites or categories of Site users, from which any personal information has been removed. We may collect aggregate data for a number of purposes, including to improve the Sites and the Services, to diagnose technical issues, to help identify user needs so that we can better consider new products and services, and to tailor existing products and services to better serve our users. This Privacy Policy in no way limits or restricts our collection, use or disclosure of aggregate information.

HOW WE COLLECT AND USE INFORMATION

At Sign Up:

When you sign up to Doctor Dump, we may request some personal information, including your first and last name, an email address and password to create your account. We use registration information to manage your account and to provide you with the Doctor Dump Services. When you register as a member of Doctor Dump, you represent that you are providing complete and accurate information.

Via Email:

We place email links on the Sites to allow you to contact us directly. The information you provide, which may include personal information, is used to respond directly to your questions or comments. We may also file your comments to improve the Sites and our Services, or review and discard the information.

Via Software:

Doctor Dump may obtain information as a result of data being sent to our servers from our software "agent" that may be embedded in an end user's application. We collect, analyze and aggregate that data, which tracks information regarding to an event of interest, that may contain full memory snapshot of end user's application at the moment of the event. The events of interest are crashes, failures or application defined events. Once the data is aggregated, we make it available for analysis by the developer of the application.

Cookies:

In order to provide you with personalized service, Doctor Dump uses "cookies" to keep and occasionally track information. A cookie is a small text file that is stored on a user's computer for record-keeping purposes.

We use both session ID cookies and persistent cookies. We use session cookies to make it easier for you to navigate the Sites. A session ID cookie expires when you close your browser. A persistent cookie remains on your hard drive for an extended period of time. We set a persistent cookie to store your password if you choose "auto login", so you don't have to enter it more than once. We also store your display resolution and whether JavaScript is enabled in your browser to enhance the experience on the Sites. You can remove persistent cookies by following directions provided in your Internet browser's help file. However, removing cookies may not allow you to take full advantage of all features on the Sites.

Web Beacons:

We may collect information using Web beacons. Web beacons or "gifs", are electronic images that may be used on our Site, in our Services, or in our emails. We use Web beacons to deliver cookies, count visits and to tell if an email has been opened and acted upon.

Customer User of Data:

Idol Software is not responsible for any use by Customers of any data about their End Users. End Users should review the Customers' policies to understand their use of End User data.

LOG FILES AND THIRD PARTY SERVICES

We automatically receive and store certain other types of information whenever you interact with us. For example, our servers track the type of Web browser you are using.

Our sites also use the Google Analytics service in order to determine where you travel within the Site, and the page to which you link from the Site. This type of collective data enables us to figure out how often customers use parts of the Site, so we can make the Site appealing to as many customers as possible. You can find the Google Analytics Privacy Policy here http://www.google.com/intl/en/privacy.html

OTHER USES OF PERSONAL INFORMATION

Idol Software may also use personal information collected from you for the following general purposes:

  • to fulfill your requests for Services;
  • to improve our Services;
  • to contact you to resolve problems;
  • to send you information about Doctor Dump service including confirmations, invoices, technical notices, updates, security alerts, and support and administrative messages;
  • to communicate with you about products and services offered by Idol Software;
  • to make the Sites easier to use by reducing the need for you to enter information;
  • to conduct research and
  • to assist our customers in doing those things.

ACCOUNT PROTECTION

Your password is the key to your account. Use unique numbers, letters, and special characters and do not disclose your password to anyone. If you do share your password or your Personal Information with others, remember that you are responsible for all actions taken in the name of your account. If you lose control of your password, you may lose substantial control over your Personal Information. Therefore, if your password has been compromised for any reason, you should immediately notify us and change your password.

LINKS TO OTHER SITES

Please note that, while using the Sites, you could be directed to other sites that are developed and administered by people or companies not affiliated with or controlled by Idol Software. These other sites may place their own cookies on your computer, collect data or solicit personal information.

We suggest that when you link to another site you review that site's privacy policy, as it may be different from this Privacy Policy. Idol Software is not responsible for the actions of those people or companies, the content of their sites, the use of information you provide to them, or any products or services they may offer. Our link to those sites does not constitute our sponsorship of, or affiliation with, those people or companies.

HOW WE DISCLOSE OR SHARE INFORMATION WITH OTHERS

Except as described in this policy, Idol Software does not rent, sell, or share personal information about you with other people or nonaffiliated companies unless we have your express permission, or under the following circumstances:

  • When necessary to comply with law or legal process;
  • To establish or exercise our rights or property, including defending against legal claims;
  • When we believe it is necessary in order to protect our customers or users, including from misuse or unauthorized use of the Sites or our Services; or
  • When we believe it is necessary to protect the safety or property of our employees, customers, users or others.

We may also share aggregated or anonymized information in a form that does not directly identify you or your End Users with any third parties.

HOW WE PROTECT YOUR PERSONAL INFORMATION

Doctor Dump uses reasonable efforts to protect your personal information against unauthorized access and unauthorized alteration, disclosure or destruction. We take appropriate security measures (including physical, electronic and procedural measures) to help safeguard your personal information from unauthorized access and disclosure. For example, only authorized employees are permitted to access personal information, and they may do so only for permitted business functions. In addition, we use encryption in the transmission of your sensitive personal information between your system and ours, and we use firewalls to help prevent unauthorized persons from gaining access to your personal information.

However, we cannot guarantee that your personal information will be absolutely protected. For example, your personal information may be affected by actions outside of our control, such as computer "hacking" and physical theft. In these anomalous situations, we will try to rectify the anomaly as soon as we can.

INTERNATIONAL TRANSFER OF DATA

In the process of providing services to you, we may transfer information that we collect about you or your End Users, including personal information, from your country or jurisdiction to other countries or jurisdictions around the world. If you or your End Users are located in the European Union or other regions with laws governing data collection and use that may differ from Russia law, please note that you are transferring information and permitting the transfer of information, including personal information, to a country and jurisdiction that does not have the same data protection laws as your jurisdiction. You consent to the transfer of your information to the Russia and the use and disclosure of information about you and your End Users, including personal information, as described in this Privacy Policy.

CHILD-SPECIFIC TERMS

Idol Software understands that children's privacy is important. The Sites and our Services are not intended for use by children under 13 years old, and we do not intend to collect any personal information from children under 13. If you are under 13 years old, do not submit any personal information to Doctor Dump.

CHANGES TO THIS PRIVACY POLICY

By using the websites, you agree to the terms and conditions of this privacy policy. If you do not agree to the terms and conditions of this privacy policy, please do not use the websites. We may change this Privacy Policy at any time. We will post all changes to this Privacy Policy on this page and will indicate at the top of the page the modified policy's effective date. We therefore encourage you to refer to this page on an ongoing basis so that you are aware of our current privacy policy. Your continued use of the Services or the Sites constitutes your agreement to the Privacy Policy as modified.

CONTACT US

If you have any questions or suggestions regarding this Privacy Policy, please contact us at info@drdump.com.

Contact

info@drdump.com

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